Take contact

How can I contact you?

I hope you have found the answer to your questions on our info page, but if you still need help or want to send us greetings, you can send us an email at kaskapalvelu@luonterra.fi

Customer service is open on weekdays at 10:00 - 15:00 p. 010-5799780

What information should I tell you?

Please include as much information as possible when contacting us, e.g. Order number (#1095542), email address, detailed description, etc. This allows us to answer your questions as quickly as possible.


Please note that it may take 1-3 business days to activate shipment tracking. This is because the tracking code is activated when the package has arrived at the supplier's sorting center. Please contact us if the tracking update has taken more than three working days.